SAP CS Online Training

MKTraining offers the best SAP CS training which is designed by IT Professionals with the IT industry specialists. Our trainers are experienced certified tutors, so they will share their experience, tips and tricks in the SAP CS Online training. Customer Service (CS) draws on functionality from different SAP application components, in particular Plant Maintenance (PM) and Sales and Distribution (SD). SAP CS (Customer Service) is of valuable module in SAP ERP and it is an extension of SD module and Plant Maintenance Module. Plant Maintenance Module gives the addresses processes in the in house maintenance functions in Customer Service handles service provided to the customer. It is chiefly used for high quality customer support as after sale service in the industry. It leverages the features provided chiefly by the Plant Maintenance and Sales and Distribution modules. SAP CS online training is offered to consultants, companies so that they can meet all the challenges in their respective technologies.

Highlights of SAP CS training:-

* Very in depth course material with Real Time Scenarios for each topic with its Solutions for SAP CS Online Trainings.

* We provide Case studies for SAP CS training.

* Sessions are scheduled based upon your comfort by our Highly Qualified Trainers and Real time Experts.

* We provide you with your recorded session for further Reference.

* Normal Track, Fast Track and Weekend Batches are also provided for SAP CS Training.

* We also provide Cost Effective and Flexible Payment Schemes.

 

SAP CS Training Course Content

 

Overview of SAP CS Outline:

Customer Service Course details – Content

Overview on Customer service

CS Integration with Other Modules

CS – SD Integration

CS – QM Integration

CS – FI Integration

CS – CO Integration

CS – PP Integration

CS – MM Integration

CS – HR Integration

Organisational elements in Customer service Module

Master data in Customer service

Installed Base Management

Functional Location

Equipment

Serial Number Management

Work Centre

Cost Centre

Activity

Activity Pricing

Warranty & Types

Status Profiles

DIP Profile

In-House Repair Process
. Service Notification
. Repair Order
. Service Order
. Resource Related Billing

Repair-At-Site Process
. Service Notification
. Service Order
. Resource Related Billing

Annual Maintenance Contract Process
. Contracts
. Task Lists
. Maintenance Plan

Third Party Repair Process
. Service Notification
. Service Order
. Resource Related Billing

 

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